1. What ingredients are in the polish?
All ingredients that may be in our polishes are listed in the Ingredients link on the sidebar.
2. The polish I want is sold out! Will it be restocked?
Possibly, but there are no guarantees. If there are specific polishes that are sold out that you'd love to see restocked, please use the Restock Request Form link on the sidebar.
3. How do I contact someone for support?
Use the Contact link on the sidebar or email [email protected].
4. Do you ship internationally?
Unfortunately, not at this time.
5. How long before I receive my order?
Processing times for in stock orders is 5 business days. Once shipped, your package should be received in 2-5 business days.
6. Will I be able to track my order?
Yes. You will automatically be emailed confirmation of shipping and a tracking number once your order is packaged to be shipped.
7. My package contained a damaged item, an incorrect item, or is missing an item. What do I do?
Use the Contact link on the sidebar or email [email protected] within 48 hours of delivery. Include your order number and your name in your message or email, and a photo of the item, if applicable. Damaged or incorrect items will only be refunded if a photo is included.
8. Can I return an item for a refund?
At this time we do not accept returns.
9. Why am I getting an error when trying to checkout with a gift card?
Due to platform limitations, gift cards cannot be partially redeemed. A purchase must also exceed the value of the gift card.
10. How often do you release polish, and how often do you restock a sold out permanent polish?
Short answer is - as often as time/life allows. We always make announcements and tease upcoming product on Instagram, so feel free to check on there.
11. Why do your prices vary so much?
We decided that instead of pricing by formula type that we would price by cost per bottle. The higher the cost it is for us to make a nail polish (usually this is one or two particularly expensive pigments), the higher the retail price.
0